Effective Date: 24 October 2025
Company: Stratism Solutions (Pty) Ltd
Email: garreth@stratism.co.za
Website: https://stratism.co.za

1. Introduction

Stratism Solutions (Pty) Ltd (“Stratism”, “we”, “us”, “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect personal data when you use our website, enrol in our courses, or make payments through our online platform.

2. Information We Collect

We collect and process information that is necessary for delivering our training services and managing your learner account, including:

  • Full name and contact details (email, phone number);

  • Identity or company registration information (where applicable);

  • Payment details and transaction records (via our payment partner, PayFast);

  • Course enrolment data, learning progress, and assessment results;

  • Communication preferences and support queries.

We do not collect or store card details directly — all payment information is securely handled by PayFast (Pty) Ltd.

3. How We Use Your Information

Your information is used to:

  • Register and manage your learner account;

  • Process payments and issue invoices;

  • Provide access to accredited training and support services;

  • Verify learner results and issue SETA certifications;

  • Communicate important course updates, invoices, or administrative notices;

  • Maintain compliance with legal and accreditation requirements.

4. Sharing of Information

We do not sell, rent, or trade your personal information.
Information may only be shared with:

  • Accreditation bodies (SETA) for certification purposes;

  • Payment processors (PayFast) for secure payment handling;

  • Regulatory authorities, where disclosure is required by law.

All third parties are bound by confidentiality and data protection agreements.

5. Data Storage and Security

We take reasonable technical and organisational measures to protect your data from loss, unauthorised access, or misuse.
Your data is stored securely on our Moodle learning management system and encrypted servers hosted within South Africa.

6. Your Rights Under POPIA

You have the right to:

  • Access and request a copy of the personal information we hold about you;

  • Request correction or deletion of your information;

  • Withdraw consent for processing (where applicable);

  • Lodge a complaint with the Information Regulator (South Africa) if you believe your rights have been violated.

7. Cookies and Analytics

Our website may use cookies to improve user experience and analyse traffic. You can control or delete cookies through your browser settings.

8. Retention of Information

Learner and transaction records are retained for as long as required by accreditation and tax legislation, after which they are securely destroyed or anonymised.

9. Contact Us

For privacy-related questions or to exercise your rights under this policy, please contact:
Stratism Solutions (Pty) Ltd
📧garreth@stratism.co.za
🌐https://stratism.co.za

Last modified: Friday, 24 October 2025, 5:26 AM