Available courses

Generic Management NQF Level 4

Payfast Aggregation

    This SETA-accredited Generic Management NQF Level 4 programme develops key leadership and supervisory skills for managers and team leaders across all industries.
    Learners gain practical competence in planning, organizing, leading, and controlling workplace activities — with a focus on effective communication, problem-solving, ethics, and team performance.

    Successful completion leads to a National Certificate in Generic Management (SAQA ID 57712, 150 credits) at NQF Level 4, accredited by the relevant SETA.

    ePortfolio: No

    Call Centre Support NQF Level 4

    Payfast Aggregation

      The Call Centre Support NQF Level 4 qualification equips learners with the knowledge and practical skills to deliver exceptional customer service and support within a professional call centre environment.
      This SETA-accredited programme develops competence in communication, problem-solving, data handling, quality assurance, and workplace ethics while enhancing confidence in customer interaction and operational efficiency.

      Successful completion leads to a National Certificate in Contact Centre Support (SAQA ID 93618, 132 credits) at NQF Level 4, accredited by the relevant SETA.

      ePortfolio: No